Job Description

Job Description:Note: Fidelity is not providing immigration sponsorship for this positionThe RoleThe Program Manager is part of a team that enables Corporate Services Technology to continuously modernize, consolidate and digitize technology solutions and provide an enhanced user experience to Fidelity associates across Compliance. The Program Manager will be responsible for overseeing a group of projects working alongside our Compliance Stakeholders and Corporate Services Technology to ensure they have a solid understanding of Compliance current and future needs. The Program Manager will manage project scope, success measures, maintain a prioritized backlog of deliverables, maintain stakeholder relationships across all levels of an organization, communicate program status to leadership and serve as a liaison between strategy and execution. In this role, you will be responsible for the program oversight of Digital Compliance technology initiatives. These initiatives will modernize the tools, workflows, reporting, and processes that support our end‑to‑end compliance lifecycle, ensuring they are scalable, data‑driven, and aligned with our future business needs.The TeamWithin the Compliance Platform Strategy team, you will join a group of program managers and business analysts driving technology implementations for our Records and eCommunication program and Compliance Data Technology program. Our mission is to enable the firm to meet evolving regulatory obligations, minimize customer friction, and deliver a future-ready digital compliance platform that supports strategic growth and operational excellence.The Expertise You HaveBachelor’s degree in business administration, finance, or information systems 4+ years of relevant experienceStrong analytical skills with executive presenceSkilled at navigating ambiguity, influencing without authority, and driving alignment across diverse teams and competing prioritiesPlanning and execution frameworks (Agile, Scrum, Waterfall)Translating business needs into actionable workstreamsPositive attitude and goal-drivenStrong presentation, written, and interpersonal communication skillsThe Skills You BringYour ability to define program vision, success metrics, and long-term roadmapsYour experience in identifying risks, managing issues, and driving contingency planningYour coordination of cross-functional teams and managing end-to-end program deliveryYour ability to take initiative and create clarity in ambiguous situations, proactively driving decisions and forward momentumYour strong communal working style with good interpersonal, relationship management, and facilitation skillsYour aim to understand business problems and needs as deeply as you can and translate those needs to technical requirements in support of a solution designYour demonstrated excellent verbal and written communication, organization, and time management skillsYou’re a problem-solver and inspire creative solutionsYou can handle multiple tasks and priorities simultaneouslyYour proficiency in MS Word, Excel, and PowerPoint The Value You DeliverCollaborating and driving discussions with stakeholders during the visioning and concept development of a productAssisting in defining and executing Compliance technology strategy roadmapsWorking closely with stakeholders and delivery teams to define the Minimum Viable Product (MVP)Solving application related problems, making decisions, completing trade-off analysis to stay on track towards business deliverable commitmentsAssessing value, developing cases, and prioritizing stories, epics and themes to ensure work is aligned with technology strategy and results in maximum valueWorking with end-users to define testing environment and acceptance criteria; explains the criticality of their active involvement in test design and all testing phasesDefining, creating, and executing test plans and cases; estimating time, effort and resources requiredDrafting key objectives and results, strategies and analyzing the product data to make business decisionsFidelity’s Onsite Working ModelFidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.Certifications:Category:Program/Project ManagementPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.SummaryLocation: Westlake, TXType: Full time

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